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| Customization: | Available |
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| Warranty: | 10 |
| Materials: | Red Oak |
| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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| Frame Profile | Aluminum clad wood |
| Hardware | Imported German hardware: ROTO, Hoppe, Siegenia etc… |
| Finish | Aluminum:AKZO Nobel powder coating; Wood: Imported German water lacquer painting (Remmers is available) |
| Open style | Tilt and turn window; fixed window ;turn only;tilt only ;Hinge door |
| Glass | All tempered glass. 5+16ar+5Low-e,+16ar+5 Low-e, warm edge spacer, argon gas are available(additional configuration) |
Q 1: What is your delivery time about your passive house windows?
A: It will take about 30 days after receipt of deposit and confirmation of drawings. Customized configuration takes extra 15 days.
Q 2: What kind of test reports do you have?
A: Penjoy company has achieved a number of certifications which includes New Zealand standard NZS4211:2008, Australia standard AS2047:2014, America and Canada standard AAMA/WDMA/NAFS 2011.
Q 3: What is the standard size and design of your windows and doors?
A: As windows and doors are customized products. The maximum height of operable window can reach 2100 mm. According to client's needs, we design for you with improvement suggestions.
Q 4: What kind of payment does your company support?
A: T/T, ****** secure payment are all accepted,Other payment terms are negotiable.
Q 5: Do you have warranty?
A: Yes for sure that we provide 10 years quality warranty.
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